Privacy Polices
Effective Date: March 1st, 2025
At 3 Orbit Solutions, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal data when you interact with our website and services. By using our website and services, you consent to the practices described in this Privacy Policy.
- Introduction
This Privacy Policy applies to all users interacting with 3 Orbit Solutions online. We provide a wide range of IT services, including consulting, IT solutions, web development, and digital marketing. Our commitment is to ensure your privacy and security while using our platform, no matter where you are located.
- Information We Collect
We collect both personal and non-personal information to improve your experience and provide our services:
• Personal Information: This may include your name, email address, phone number, company name, and any work attachments you provide.
• Non-Personal Information: This includes your IP address, browser type, device information, and website usage data, collected through cookies and similar technologies.
• Cookies: We use cookies to track and analyze how users interact with our website to enhance functionality and personalize your experience.
• Optional Messaging: You may leave voice or text messages via our contact forms, which will be used to improve service quality.
- How We Collect Information
Your information is collected through:
• Voluntary Submission: When you submit forms, register for newsletters, request services, or interact with us via email or our contact forms.
• Automated Collection: Non-personal information is automatically gathered through cookies and similar technologies as you navigate our website.
• Third-Party Services: If you make payments or subscribe to services, third-party payment processors may collect payment information, subject to their own privacy policies.
- How We Use Your Information
We use the information we collect for the following purposes:
• Providing Services: To communicate and fulfill the services you request.
• Improving Services: To enhance website performance, optimize functionality, and track user behavior.
• Marketing Communications: With your consent, we may send you updates, promotional offers, and industry news via email or other communication channels.
• Legal Compliance: To comply with relevant laws, respond to legal requests, and protect our legal rights.
- Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including communication regarding your services and requests. You can request to have your data deleted at any time by contacting us directly.
- Payments Privacy
To ensure secure transactions, 3 Orbit Solutions uses a variety of trusted payment processors. All billing information is encrypted via Secure Sockets Layer (SSL) technology, indicated by "https://". This guarantees that your financial details are handled with the highest privacy standards. We also ensure that payment processors are PCI-DSS compliant.
- Data Sharing and Disclosure
We will not sell or rent your personal information. However, we may share your data in the following instances:
• Third-Party Service Providers: We may share your data with third-party vendors for services like payment processing, hosting, marketing, or analytics. We ensure that third-party service providers adhere to the same privacy and security standards.
• Legal Compliance: We may disclose your information to comply with legal obligations or respond to lawful requests by government or regulatory bodies.
• Business Transactions: In case of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
- Data Security
We implement industry-standard security measures to safeguard your personal information, including encryption and firewalls. We continually update our security measures to stay aligned with industry best practices. While we strive to protect your data, no system is fully secure, and we cannot guarantee absolute protection.
- User Rights and Control
You have the following rights regarding your personal data:
• Access and Correction: You may request to access or correct the personal data we hold about you.
• Data Deletion: You may request to have your personal information deleted from our records.
• Opt-Out: You can opt-out of marketing communications at any time by following the instructions provided in emails or by contacting us directly.
- Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete such data immediately upon request.
- Confidentiality
We take confidentiality seriously. Your personal information is securely stored and only accessible by designated personnel. It is not shared with third parties unless:
• With Your Consent: We obtain your permission to share specific information.
• Legal Requirements: We are compelled by law to share your data due to court orders or legal procedures.
- International Data Transfers
As we operate globally, your personal information may be transferred and processed in countries outside of your jurisdiction. We take appropriate measures to ensure that your data is handled in accordance with this Privacy Policy and in compliance with applicable data protection laws.
- Amendments to This Policy
3 Orbit Solutions reserves the right to update this Privacy Policy as necessary. Any amendments will be posted here with an updated effective date. We recommend reviewing this policy regularly to stay informed.
- Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
• Email: [Insert Email]
• Phone: [Insert Phone Number]
• Address: [Insert Address]
