Privacy Polices
Effective Date: March 1st, 2025
At 3 Orbit Solutions, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal data when you interact with our website and services. By using our website and services, you consent to the practices described in this Privacy Policy.
- Introduction
This Privacy Policy applies to all users interacting with 3 Orbit Solutions online. We provide a wide range of IT services, including consulting, IT solutions, web development, and digital marketing. Our commitment is to ensure your privacy and security while using our platform, no matter where you are located.
- Information We Collect
We collect both personal and non-personal information to improve your experience and provide our services:
• Personal Information: This may include your name, email address, phone number, company name, and any work attachments you provide.
• Non-Personal Information: This includes your IP address, browser type, device information, and website usage data, collected through cookies and similar technologies.
• Cookies: We use cookies to track and analyze how users interact with our website to enhance functionality and personalize your experience.
• Optional Messaging: You may leave voice or text messages via our contact forms, which will be used to improve service quality.
- How We Collect Information
Your information is collected through:
• Voluntary Submission: When you submit forms, register for newsletters, request services, or interact with us via email or our contact forms.
• Automated Collection: Non-personal information is automatically gathered through cookies and similar technologies as you navigate our website.
• Third-Party Services: If you make payments or subscribe to services, third-party payment processors may collect payment information, subject to their own privacy policies.
- How We Use Your Information
We use the information we collect for the following purposes:
• Providing Services: To communicate and fulfill the services you request.
• Improving Services: To enhance website performance, optimize functionality, and track user behavior.
• Marketing Communications: With your consent, we may send you updates, promotional offers, and industry news via email or other communication channels.
• Legal Compliance: To comply with relevant laws, respond to legal requests, and protect our legal rights.
- Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including communication regarding your services and requests. You can request to have your data deleted at any time by contacting us directly.
- Payments Privacy
To ensure secure transactions, 3 Orbit Solutions uses a variety of trusted payment processors. All billing information is encrypted via Secure Sockets Layer (SSL) technology, indicated by "https://". This guarantees that your financial details are handled with the highest privacy standards. We also ensure that payment processors are PCI-DSS compliant.
- Data Sharing and Disclosure
We will not sell or rent your personal information. However, we may share your data in the following instances:
• Third-Party Service Providers: We may share your data with third-party vendors for services like payment processing, hosting, marketing, or analytics. We ensure that third-party service providers adhere to the same privacy and security standards.
• Legal Compliance: We may disclose your information to comply with legal obligations or respond to lawful requests by government or regulatory bodies.
• Business Transactions: In case of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
- Data Security
We implement industry-standard security measures to safeguard your personal information, including encryption and firewalls. We continually update our security measures to stay aligned with industry best practices. While we strive to protect your data, no system is fully secure, and we cannot guarantee absolute protection.
- User Rights and Control
You have the following rights regarding your personal data:
• Access and Correction: You may request to access or correct the personal data we hold about you.
• Data Deletion: You may request to have your personal information deleted from our records.
• Opt-Out: You can opt-out of marketing communications at any time by following the instructions provided in emails or by contacting us directly.
- Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete such data immediately upon request.
- Confidentiality
We take confidentiality seriously. Your personal information is securely stored and only accessible by designated personnel. It is not shared with third parties unless:
• With Your Consent: We obtain your permission to share specific information.
• Legal Requirements: We are compelled by law to share your data due to court orders or legal procedures.
- International Data Transfers
As we operate globally, your personal information may be transferred and processed in countries outside of your jurisdiction. We take appropriate measures to ensure that your data is handled in accordance with this Privacy Policy and in compliance with applicable data protection laws.
- Amendments to This Policy
3 Orbit Solutions reserves the right to update this Privacy Policy as necessary. Any amendments will be posted here with an updated effective date. We recommend reviewing this policy regularly to stay informed.
- Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
• Email: info@3orbitsolutions.com
• Phone: +1 (412) 360-8469
SMS Terms and Conditions:
By subscribing to 3 Orbit Solutions SMS services, you agree to receive text messages from us. 3 Orbit Solutions will send SMS messages to communicate with customers on the status of the projects they have requested to provide a better overall customer experience. For HELP, please contact us at (412) 360-8469. To opt-out of receiving messages, reply with “STOP” at any time. Message frequency may vary. Standard message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. The categories mentioned above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Text / SMS Marketing
If you choose to opt-in to SMS communications from 3 Orbit Solutions, you will receive text messages at the mobile number you provide.
- Frequency of Messages
Message frequency may vary based on your orders, account activity, and ongoing promotions. You will receive messages relevant to
your transactions and occasional promotional updates.
- Opt-Out and Support Options
You may opt out of receiving text messages at any time by texting "STOP". Upon receipt of your opt-out request, you will be
unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm your that you have unsubscribed. Should you wish to re-subscribe, you may text "START' to receive SMS messages again.
For assistance with the messaging service, text 'HELP" or contact (sales@3orbitsolutions.com)
- Wireless Carrier Rates and Services
Wireless carrier message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.
- Confidentiality
We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide to 3 Orbit Solutions.
